Security & Compliance

At SociaSync, we take security seriously. This page outlines our security practices and commitments to protecting your data.

Data Protection

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted both in transit using TLS 1.3 and at rest using AES-256 encryption
• Access Controls: Role-based access control (RBAC) ensures users only access data they're authorized to see
• Data Isolation: Customer data is logically isolated in our multi-tenant architecture
• Backup & Recovery: Automated daily backups with point-in-time recovery capabilities
• Data Retention: Clear data retention policies and secure deletion procedures

Infrastructure Security

Our infrastructure is built on secure, enterprise-grade cloud services:

• Hosted on Vercel and Supabase with SOC 2 Type II compliance
• Distributed denial-of-service (DDoS) protection
• Web application firewall (WAF) to protect against common attacks
• Regular security patches and updates
• Network segmentation and isolation

Application Security

We follow secure development practices:

• Secure coding standards and code reviews
• Regular security testing and vulnerability scanning
• Dependency monitoring and updates
• Input validation and sanitization
• Protection against OWASP Top 10 vulnerabilities

Compliance

We are committed to maintaining compliance with relevant regulations:

• GDPR: Full compliance with EU General Data Protection Regulation
• CAN-SPAM: Compliance with email marketing regulations
• CCPA: California Consumer Privacy Act compliance
• Data Processing Agreements: Available for enterprise customers

Incident Response

We maintain a comprehensive incident response plan:

• 24/7 security monitoring and alerting
• Defined incident response procedures
• Rapid response team for security incidents
• Transparent communication in case of breaches
• Post-incident analysis and improvements

Employee Access

We strictly control employee access to customer data:

• Background checks for all employees
• Security awareness training
• Principle of least privilege access
• Audit logging of all data access
• Confidentiality agreements

Your Responsibilities

Security is a shared responsibility. We ask that you:

• Use strong, unique passwords
• Enable multi-factor authentication
• Keep your account credentials confidential
• Report any security concerns immediately
• Comply with applicable data protection laws

Report a Security Issue

If you discover a security vulnerability, please report it to us immediately at:
Email: security@sociasync.com

We appreciate responsible disclosure and will respond promptly to all reports.